Choose your starting point
Begin with a doctor, specialty, clinic day or guided help.
HIH patient access
Find the Right Next Step for Your Care
Start with a doctor name, specialty, clinic day or guided help. We make it easier to move from “I need care” to an appropriate next step.
Choose your route
How Would You Like to Start?
Choose the closest match to what you know right now. You can change direction at any point.
Guided access
Not sure where to begin?
Sara can help you find approved HIH information by doctor, specialty, clinic day or patient-access need. If you prefer human help, the HIH team is available by phone and WhatsApp.
Guidance supports navigation; it is not a medical diagnosis.
Published clinic schedules show recurring sessions, not live booking inventory.
For a suspected medical emergency, seek urgent medical help instead of waiting for a routine online response.
Appointment path
From Your Preference to a Confirmed Visit
An online request starts the process. HIH confirms the final appointment details before you travel.
Review current information
Check the approved doctor, specialty and recurring clinic information available on HIH.
Send your preference
Tell HIH the doctor, specialty or clinic period you prefer.
Receive a request reference
Keep the request details or conversation reference available for follow-up.
HIH contacts you
Patient Access confirms the practical details and any required preparation.
Prepare for your visit
Travel only after the final appointment details have been confirmed.
Clinic schedule does not equal live availability.
A listed recurring clinic session tells you when a doctor is scheduled to hold a clinic. HIH confirms the final appointment after receiving your request.
Helpful answers
Get Care FAQs
Practical answers for choosing the right access route.
Emergency warning
Routine website forms are not for suspected medical emergencies. Seek urgent medical help immediately when needed.
Use the doctor route if you already know who you want to see. If not, start with the specialty or ask Sara for patient-access guidance.
Browse the current specialties, ask Sara, or contact HIH. Guidance helps you find an appropriate starting point but does not diagnose medical conditions.
The doctor directory can be filtered by clinic day. A recurring clinic schedule is not the same as live appointment availability.
No. This page supports access to HIH services. Medical assessment, diagnosis and treatment decisions belong to qualified clinicians.
No. Surgical care starts with the appropriate specialist assessment and clinical recommendation.
HIH Patient Access reviews the request and contacts you to confirm the doctor, date, time and any practical preparation.
Yes. Call or WhatsApp HIH on +20 100 662 5687 for patient-access support.
Your next step can start here.
Find a doctor, explore specialties or send an appointment request and let HIH confirm the practical details.